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UNI-FirmBanking, which includes both Firm Banking, PC Banking, Call center and Dealer/Agent interface, is changing the way from simple branch-based delivery model to a multi channel environment.
Via this system the banking customer gain the flexibility to conduct business anytime, and where they can do transactions.

The basis for the multi channel strategy is real time, cross-channel view of customer and transactions. With this view, the banks can respond immediately to the customer and improve customer service.
Dealers and agents for consumer finance business using this infrastructure for their deals.